RedDoorz Plus New Era Budget Hotel Mabolo former RedDoorz near Landers Superstore Cebu City

Proximity to landers and Ayala Center

Old and dilapidated

Good, affordable prices for being close to Ayala and SM malls. Gets the job done for a quick stopover in Cebu City before onward travel. Staff is nice and there is a security guard, which is nice.

Definitely not a luxury stay. Rooms are quite bare bones. AC unit is loud and mine blew directly toward the bed/in my face which I don’t prefer. Construction outside beginning early morning.

Good central location, Ayala mall close by. Size of the single room was ok. The security guard was very nice and helpful.

When you have guests I would expect the hotel staff to check alls well in the room before the person arrives. Shower didn't work,infact no hot water at all. Only after complaining and the maintenance lad fiddling with the boiler any dribble of hot water emerged. No tv reception which didn't matter as the remote controls had no batteries. The sliding shower door was completely off it's rail and just lent against the other glass door. The ac makes more noise than the traffic outside. No staff seemed bothered about the complaints.

The room was so small. My check in time is 2pm I came around almost 3pm but the room is not yet ready. I need to rest immediately because I have an event to attend but I need to wait so that the room will be clean. No biddet on the bathroom and no bucket. I need to ask the front desknif they have bucket for the toilet.In the morning there is a loud noise. Because there is a construction on going beside the building The pillow also is. To. Small

Accessible

Old facilities. Construction noise outside You cant use the balcony you have to ask for permission first.

The employees were very accommodating and nice.Left my phone charger in my room after I checked out, one of the lady employee went after me and handed over my phone charger.Very nice and honest lady.

Weird sound of the AC

Location is awesome, like 5-10 min to Ayala Mall, 15 min to IT Park. Staff is fine, room overall also is ok, for this price its awesome. If I will even go to Cebu again I will definitely take this hotel again.

Only two things I didn't like and could be better, AC is pretty loud even in lower power, and pressure in the shower is very bad. Rest is fine.

The location

The facilities need updating. Shower can get too hot (up to 60 degrees Celsius)

Location

AC cover loosen, bathroom door not closing, and the guard when I arrived, i didn't even got out from taxi and he shouted about reservation. Strange, normally, guest was welcomed and only at the reception asked about reservation.

I like the room it's clean and the place itself..

I didn't like the aircon because It's still very hot. I was sweating the whole night sleeping even I am naked. Lol.. I think it really need cleaning. And of course, no free toiletries. It's so annoying.. I've been traveling a lot and it's my first time I don't received a free toiletries to use. ? So i just bought outside...

Just the location

Poor service from staff and very poor handling of payment

Location

Very poor service and facilities lacked maintenance

It's in a good location.

Very poor handling of payment. The staff also don't seem to agree on their policies, which can be confusing for the guest. They made me pay on site but they also deducted from my card. And it's almost a month now and they haven't done anything about it.

The location of the property

The aircon was old and noisy but all the rest of the facility is good.

No Breakfast at all, location is good

If I rate the services on your Hotel I give you 2 points/10, because many times I texted in front desk no one reply. No fridge provided, kettle for hot water.. the Wifi sometimes not connected, The AC very noise .

Couldn't sleep - noisy

Super noisy. They are under renovation. There's also nonstop water dropping sounds from the top floor's aircon to my room's aircon. I couldnt sleep. I booked a room so that I can sleep well and relieve my self from stress however, I got even more stressed because it's just noisy.

No wifi and very noisy they allow noisy people and doing parties to check in the room ..they banging our door 3 times and were scared to check whos on it .. because we think they are drunk already

poor service

overall i didnt like my stay. I was inform that i can check in early but billed me for early check in but it was not declared in the receipt. Upon check out they charge me smoking penalty because they show the filter in the trash but the smoking detector never alarmed. yet they billed me for it and no receipt given. I fet rip off.

Good location

We were charged P1,000 for allegedly smoking inside the room, even though we did not smoke at all. We felt hurt and unfairly accused. The way we were treated felt very poor and unjust.